Privacy Policy

Effective Date: 01/10/2025
Company Name: Quka EP Protector
Website: https://quka-ep-protector.com

1. Introduction

Quka EP Protector (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or purchasing our motorcycle parts and accessories, including but not limited to protective gear, knee pads, helmets, and modification parts.

By accessing or using our website, you agree to the terms described in this Privacy Policy.
If you do not agree, please discontinue using our website and services.

2. Scope of This Policy

This Privacy Policy applies to all users visiting https://quka-ep-protector.com, including customers worldwide who purchase or inquire about our motorcycle accessories.

3. Information We Collect

We may collect and process the following categories of personal information:

• Personal Identification Information: Name, phone number, email address, shipping and billing address.
• Payment Information: Payment method, transaction details, and billing data (processed securely through third-party payment gateways; we do not store full credit card numbers).
• Order Details: Products purchased, order dates, and delivery status.
• Technical Information: IP address, browser type, operating system, device identifiers, and referring URLs.
• Cookies and Usage Data: Information on how you use our website, such as pages visited and time spent.

4. How We Use Your Information

Your personal information may be used for the following purposes:

1. To process and fulfill your orders and payments.
2. To deliver products and provide after-sales support.
3. To communicate with you regarding your purchases, inquiries, or feedback.
4. To improve our website, products, and customer experience.
5. To personalize recommendations and marketing communications (with your consent).
6. To comply with applicable laws, prevent fraud, and ensure the security of transactions.

5. Legal Basis for Processing (GDPR Compliance)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases:

• Contractual necessity: To process and deliver your orders.
• Consent: When you agree to receive marketing communications.
• Legal obligations: To comply with regulatory requirements.
• Legitimate interests: To enhance services and prevent fraud.

6. Data Retention

We retain personal information only for as long as necessary to achieve the purposes described in this Privacy Policy, or as required by applicable laws.
Once the retention period expires, your personal data will be securely deleted or anonymized.

7. International Data Transfers

As a company registered in China serving global customers, we may transfer your data to and process it in other jurisdictions.
We take reasonable technical and organizational measures to ensure your data receives an adequate level of protection, consistent with GDPR and China’s PIPL requirements.

8. Data Security

We implement appropriate administrative, technical, and physical measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.
However, please note that no online data transmission or storage system is completely secure.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal information.
• Request correction or deletion of your data.
• Withdraw consent for processing at any time.
• Object to certain uses of your data.
• Request a copy or transfer of your personal data (data portability).

To exercise these rights, please contact us using the details provided below.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic.
You can manage or disable cookies in your browser settings; however, some website features may not function properly if cookies are disabled.

11. Third-Party Services

We may share limited personal information with third parties that assist in our operations, including:

• Payment processors (for order payments)
• Shipping and logistics providers (for delivery)
• Analytics and marketing platforms (for website performance tracking)

All third-party providers are required to handle your data in compliance with applicable privacy laws.

12. Children’s Privacy

Our website and products are not directed to children under 16 years of age.
We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations.
Updates will be posted on this page with a revised effective date. We encourage you to review this page regularly.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Quka EP Protector
🌐 Website: https://quka-ep-protector.com
📧 Email: info@quka-ep-protector.com